Premium Collision Center offers full concierge services. We make your vehicle repair flow smoothly and conveniently. We can make arrangements to have your vehicle towed, we will handle all insurance company communications, and we will take you where ever you need to go with a shuttle or rental car. We specialize in making an otherwise stressful situation peaceful. You can let us take care of all of the accident and body shop details, so you can continue to move forward with your life.
concierge services provide customers with options such as: inspection set up and deductible follow up, rental setups, complimentary vehicle pickup and drop-off options. Updates are available to customers through text, phone call or e-mail updates. We have a 24 hour customer service line with a direct link to GM.
If you would like to use a rental car, we will call Hertz or Enterprise Rental Car. A driver will pick you up here and we will take care of your rental car details. If you only need a ride, we can get to where you would like to be with our shuttle. We will even pick you up when the vehicle is completed, or we can have the vehicle brought to you. If you ask, we can deliver a concierge of services. We specialize in providing our customers with 100% satisfaction, courtesy and care.
We work together with Enterprise, and we can provide a rental car delivery to your home or workplace. Ask about complimentary loaner car options. Vehicle pickup is available on a flatbed truck with weekends and after hours available by appointment.
The standard vehicle manufacturer warranty basic coverage is 36,000 miles or three years. A few vehicle manufacturers stand out and go beyond common basic coverage.
- Hyundai — Five years or 60,000 miles
- Mitsubishi — Five years or 60,000 miles
- Volvo –– Four years or 50,000 miles
- Infiniti — Four years or 60,000 miles
We offer additional quality coverage that last a lifetime. Our lifetime warranty will cover all of our workmanship including the unibody, body and the refinishing work. The warranty will remain valid for as long as you own the vehicle. It will be honored when you present your Networked Warranty. Premium Collision stands behind their work!
You treat your car with respect, and we make sure to show the same respect to your vehicle by delivering quality service. We’re happy to back that up with a warranty to show you that we care. We will correct or repair any and all defects attributable to faulty or defective workmanship (covered in the repair invoice). The only exception will be in the event that the damage occurred as been the result of improper maintenance, unreasonable use or improper care.
We provide a guarantee on:
- Primer adhesion failure
- Blistering or peeling
- Loss of luster and shine
Please note that corrosion, chips and road damage will not be covered by this warranty.
Premium collision provides high-quality products and we stand behind our work. We will be happy to repair any flaws that are the result of low workmanship.
Note: Corrosion, nicks, chips, and road damage are not covered by the warranty.
Premium Collision in West Hollywood and Los Angeles is an authorized repair center for many top dealerships in our area.
Premium Collision Center also I-Car Gold Certified. This is the highest certification available and our technicians have undergone intense training and have it updated every year. We are dedicated to offering the very best service and repairs.
We promise that Premium Collision customers will drive away satisfied! Premium Collision Center Works with all makes and models!
We work on Mustangs, Corvettes, Lincoln MKT, Chevy Trucks, Honda Civics, Lexus RX, Jeep Grand Cherokees, Honda Odyssey, Mercedes-Benz, Jaguar F-Type and every other type of car. We restore the vehicles in compliance with each manufacturer’s specifications. We amaze our customers with outstanding work that exceeds their expectations.
We Work With Your Insurance Company
We work with every insurance company to help you coordinate your vehicle's repair with the insurance company. We handle this frustration with ease and professionalism. Our team has and maintains business communications with over 80 insurance providers. We can save you valuable time by handling the complications pertaining to your insurance claim. You can enjoy peace of mind knowing that your vehicle is being repaired without interruption to your daily life.
We work with the following insurance companies.
- Liberty Mutual
- 21st Century
- American family insurance
- Titan Insurance
- State Farm
- The Hartford
- The General
Reviews & Testimonies
Premium Collision Center has a 5 star rating on Yelp and numerous customers have left raving reviews thanking the owners and the technicians.
Thank you for the amazing care you give to each vehicle, Premium Collision. My blue Mustang has never looked better. Your care of the insurance claim took the pressure off my shoulders, and for that I am speechless with appreciation. 9/10/15 Lora R
I can't say enough good things about Premium Collision Center and all of the people who work here. Max G 5/10/14
Jack Senior, thank you! You are just Amazing! The tow truck arrival was quick and timely. Everything went without a hitch. Jack, thanks for putting me at ease. Your customer service and the care of the entire business was perfect, and I am grateful.
Fabbie, thanks for answering all of my questions and getting back to me so quickly with answers. Your kindness was perfect in the middle of my otherwise stressful situation.
Thank you again to the team who helped me with all the detail in this frustrating time. I know where to come, if I ever have an accident. I sure hope I never need an after accident repair, again. Billy L 6/3/13
Premium Collision is a phone call away 24/7. Our customer care is catering and professional. A quick tow will get your vehicle safely to Premium Collision on a flat bed tow truck. A car rental can be secured and delivered to your home. We will handle every detail of your claim directly with your insurance company.
Premium Collision Center
The Best Body Shop in Los Angeles
7068 Lexington Ave.
West Hollywood, CA 90038
Phone: (323) 464-2200